Sunday, 21 October 2018

An effort to understand the ‘technical’ aspects of “Extension Technology”


Agricultural research and extension systems needs urgent surgery and appropriate medical treatment. The most ambitious programme of Government of India and dream of Prime minister “Doubling Farmers Income by 2022” seems to be a difficult task once again. Basically similar mistake was committed before launching green revolution technologies. Similar mistakes are being done again in the era of information revolution. The green revolution agriculture was dominated by agricultural technology and the current DFI approach is dominated by outcomes of information technology. in both these approaches the major missing element was and  is educational aspect of ultimate end user. When I say education don’t consider it in the narrow sense of formal education.  Here is a list of roles of agricultural extension as listed in the report of Doubling Farmers Income Vol XI, Empowering Farmers through Extension. In the entire list the issue missing is educational approach. Everywhere technology is dominating. Or in some of roles the postman’s job of extension education is being observed. At this juncture it is necessary to understand and appreciate the difference between the extension educationist and extension service providers. The roles listed seems to be the roles to be played by Extension Service providers. Largely it is being misunderstood as roles of extension educationist. The policy inputs should provide some space for inputs from Extension Educationist, who has many technical aspects to add to the extension services. Because we could not make the differences between extension educationist and extension service providers and Extension Educationists are largely considered as service providers and such impression has sown the seeds of stagnant growth in agricultural sector.
Roles under Agricultural Extension as listed in the report of Doubling Farmers Income Vol XI, Empowering Farmers through Extension
·         Providing information on ongoing schemes and programs in agriculture & allied sectors.
·         Capacity building and skilling in emerging areas
·         Advocacy on farmers’ interests.
·         Counseling for farmers’ well-being.
·         Credit facilitation.
·         Critical assistance in risk management including climate change, crop insurance etc.
·         Documentation and reporting roles
·         Enforcement of Farmers’ Charters
·         Issuing advisories on soil health management, water conservation, pest management etc.
·         Facilitating access to production and post-production inputs & data.
·         Facilitation & feedback
·         Serving as friend, philosopher and guide to farmers
·         Engaging in research planning
·         Promoting projectised mode of extension delivery
·         ICT enabled services
·         Intermediation
·         Linking farmers to markets
·         Building managerial competence.
·         Linking various support & service networks
·         Organizing user/producer groups
·         Planning, Monitoring and Evaluation
·         Promotion of PPP models
·         Promotion of farmer led innovations
·         Redressal of grievances
·         Technology selection, etc.
·         Feedback to research system

The listed roles are expected from extension service providers not by extension educationists. Now, the issue is what is the difference between the extension educationist and extension service providers?
•       Extension Educationist: is a person with the background of education in agriculture and/or allied sciences and specialization in extension science and provides the knowledge and skills of extension and communication tools and techniques to the Extension Service Providers at regular intervals to bring the desirable changes in the behavior of Extension Service Providers.
The clientele of extension include scientists, faculty of various SAUs, extension service providers of State Department of Agriculture and other line departments, financial intuitions, input manufacturers (Seed, Fertilizers, plat protection chemicals, agricultural implements etc.), input supply agencies,  NGO professionals, progressive farmers and opinion leaders etc. Extension Educationist should work with these groups and provide them the desired information and extension technologies for educating farmers on agricultural technology rather than involving them in Transfer of Technology. The connotation attached with the term ‘Extension’ in Indian context. The inputs of extension with extension technologies need to be learnt.
The evaluation reports of Intensive Agricultural District Programme, Community Development Programme, Training and Visit System etc have brought out one common limitation of implemented projects was “The Extension workers were loaded with technology but not prepared to stimulate (extension inputs) group action(adoption)”. The extension technology is still in the back stage. Extension machinery is busy with transfer of technology wherein education is still missing. We shall understand the extension technology and educational aspect of extension, before that let’s look into the concept of extension service provider.
•       Extension Service Provider: is a person with the background of education in agriculture and/or allied sciences and specialization in the disciplines of agricultural and/or allied sciences who is serving a public or private institution and meant for dissemination of the technological advances to the intended communities and institutions based on needs after acquiring the extension and communication tools and techniques from Extension Educationist.
Every agricultural professional is having a basic degree in agriculture or allied sciences viz., veterinary, horticulture, sericulture, fisheries etc then specialization during his/her post graduate and PhD education. And it becomes is area of providing extension service. Now it can be compared with medical profession. Where the basic degree is common for all medical professionals whether he is dealing with clinical or non-clinical profession. Similarly we chose a medical expert based on our need and similarly in agricultural extension services it becomes injustice to consider every graduate and post graduate and doctorate from one angle. Every specialist has his own subject and area to deal with. But our clients and policy makers are putting them in one basket and expecting the miracle to happen. How is it possible? Until and unless the difference between these professionals is appreciated and understood, we can’t think of any remarkable change in Indian agricultural scenario.
In Indian context it is very difficult to delineate nature, culture and agriculture. They share close knitted relationships. With developments in modern applications there was more demand of comfortable technologies. Efforts in this direction led to innovations and over a period of time and agricultural production process was dominated by technology. On the other hand the extension mechanism was not prepared for the dissemination of over flooding technologies. With such situation there existed a new paradigm which can be understood with the help of following models.

The traditional model of technology transfer, process, method, principles, objectives and philosophy in Indian context in pre independence era were dominated by technology and the approach of dissemination of innovations was secondary. Extension was only exploited as an instrument by scientists to transfer their technology which was lacking many issues like educational approach and involvement of ultimate beneficiaries that needs assessment. The situation has been represented diagrammatically in Fig.1. As a result of which there existed phenomenon like non adoption of technology or partial adoption of technology (De and Jirli 2010). 

Subsequently in the later stages extension development thinkers started pondering about absence of human element in the extension approach and in the post green revolution period the approach was re-organized into participatory and putting the farmer first types of projects were initiated and people started visualizing some changes in the extension approaches. In the mean time extension service providers dominated domain of extension educationists and extension educationists took back seat in the competition. Extension service providers felt they are good extension educationists   and the process of technology transfer continued unabated. Again the resultant was not much different than the earlier model which has been depicted in fig.2. In the initial stages there were some encouraging outcomes for the approach but still the similar end product of partial adoption or non adoption continued. This was a crucial juncture for extension educationists that how long the system is going to continue with such stalemate? There must be re-thinking on the issue, there must be clear cut demarcation between the roles

of actors of development i.e. the roles of Extension service providers and extension educationists. Can we have the comprehensible demarcations between these two roles of agricultural information disseminators? The current scenario is not having any mechanism to identify the multiple roles of extension educators, most of the time they are treated as extension workers or extension service providers. The basic question is why such discussion at this juncture of second green revolution or ever green revolution. The simple answer is let’s not reiterate the mistakes of first green revolution. Then what’s the way out? The way out is understanding the In-Tension of Ex-Tension (Adopted from De and Jirli 2010).

In-tension of Ex-tension:
By attaching the meaning "extending" relevant and useful information to the adult population at large,  to the term extension, extensionist’s have assumed their responsibility on their own. Also they have tried their level best to differentiate education of extension science with formal education and they tried to find their own place in the ocean of education. Also it is pivotal to note that good number of extension studies throughout have proved that friends and neighbours are the most trusted sources of information, hence, In-tension of Ex-tension emphasizes on development and strengthening of “Neighbourhood Extension” System.

In all these efforts, it was emphasized enough on the term ‘Ex-Tension’, while the term ‘In-Tension’ remained unexplored. What I mean to say is now it is opportune time to look into the term ‘in-tension’ holistically. The term ‘In-Tension of Ex-Tension’ is conceptualized as “the degree to which the philosophy, content, ideas, notions, objectives, principles, theory and models of ‘Ex-Tension’ have been internalized by the extensionists” (De and Jirli 2010). The term Extension Education as defined by J. P. Leagans (1961) Extension education is an applied science consisting of content derived from research, accumulated field experiences and relevant principles derived from behavioural sciences synthesized with useful technology into a body of philosophy, principles, content and methods focused on the problems of out of school education for adults and youth. The definition is emphasizing on research output, service and education. These things can better be realized by internalizing the philosophy, content, ideas, notions, objectives, principles, theory and models of ‘ex-tension’ hence it is opportune time to ‘In-Tensionise’ the process of ‘Ex-Tension’ . In-Tensionised Extension at its root can provide potential answers to burning questions that are before the development professionals. An understanding of the history of extension helps in understanding the concept of In-Tensionsionsed Extension. In-Tensionised extension system will have a new dimension when it is integrated with e-readiness. This is a holistic integration in the sense the extension educationist and extension service providers both are becoming equipped with ICTs. Conceptually it looks like an utopian idea. But in the long run with concerted and committed efforts by all the actors of development now it’s becoming a reality (De and Jirli 2010).

Technical aspect of Extension Technology
Extension Educationist should develop mastery over extension skills which include
1. Communication Skills (Persuasion skills, negotiation skills):
a. Dynamic listening skills – A god listener can develop himself as good speaker. Listening helps you to understand the others point of view. If you are involved in active listening, more than half of the problem is automatically solved. Remaining part is addressed by the help of technology. if the first part is missing even the most sophisticated technology can not address it.
b. Speaking skills (Instruction skills): Only when you are good listener (reader), then only you can speak. The active listening and careful reading helps you to understand the issue and with the help of technological background you can provide all possible solutions to the problems through your spoken words.
c. Reading comprehension:
d. Writing skills:
e. Thinking Skills: (Critical thinking skills, Analytical thinking):
f. Message Treatment Skills:
g. Developing message suitable to specific media:
h. Feedback skills:
i. Noise reducing skills:
j. Fidelity enhancing skills:
2. Problem solving skills:
3. Coordination skills:
4. System analysis (Monitoring, Evaluation skills)
5. Time management skills:
6. Human Resource Management Skills:
a. Social structure of society (Social orientation):
b. Culture, Norms, Taboos, Folkways, Traditions:
c. Social mobility:
d. Caste system:
e. Dynamics of social system:
f. Social concerns
7. Management Skills:
8. Operational Management Skills:
9. Financial Management Skills:
10. Material Resource Management Skills:
11. Media Management Skills:  
12. Leadership Skills:
13. Motivational Skills:
14. Innovation skills:
15. Pressure management skills (Stress management)
16. e-Readiness skills:
These skill will be elaborated in next blog.