Friday, 8 November 2019


Paradigm shift in role of Extension Educationists in the light of
e-Mediated extension services

Dr. Basavaprabhu Jirli
Professor and Head
Department of Extension Education, Institute of Agricultural Sciences,
Banaras Hindu University, Varanasi

Introduction
Enough literature is available to understand the concept of extension. But are there any efforts to understand the in-tensions of ex-tension? why should we emphasize on inner tensions of extension? to be a successful extension professional for bringing about the desirable changes in the behavior of  stakeholders, we need to understand the inner-tensions of extension in addition to the concept of extension.

Since inception of extension services, the model adopted for transfer of technology was dominated Technology, wherein the core emphasis was on the transfer of technology. The end product was the partial adoption of the technology or non-adoption of the technology. Learning from the experiences, modifications were made in the model and came out with extension mediated technology transfer system, wherein the technology is inseparable component of extension, which was combined with the human element or the societal element. The approaches adopted by different models of extension service delivery were also diverse.

The first model of extension service delivery the Public extension system or the Ministry of Agriculture, which delivers the extension services in the form of a systems approach. The relationship with the farmers or the end users is ‘take it or leave it’. Whether the receivers are gaining it or not, whether they are understanding it or not, ultimately we are transferring it, and are ending it with the target oriented approach.

The second model was participatory approach of extension service delivery. The relationship with the farmers was ‘take it or demand different packages of programs’, wherein we can see the approaches of extension that were adopted in the post 1990’s have invariably participatory in nature. People started demanding the things, wherein the Ministry of Agriculture and farmers associations came together.
The third model was the private extension efforts, the examples like the contract farming, wherein everything is compulsory. This model emphasizes on profit. The approach and the relationship with the end users is more of a ‘compulsion on the receivers’. Many reports till date reveal that, the end users are being exploited to the maximum extent because of the lack of the legal support systems.

In all these the three models the end user is the most deprived entity. How we can overcome these type of situations? The way out can be by understanding the basic processes of extension, the fundamentals of extension, which include in the definition of the In-Tension of Ex-Tension.  The concept of In-Tension of Ex-Tension has been conceptualized as the degree to which the philosophy, the content, ideas, objectives, techniques, principles, theory and models of extension have been internalized by extensionist.

Let’s understand the concept of In-Tension of Ex-Tension in right perspective. As an extension professional while delivering the extension services, the first and foremost question to be asked to oneself is, whether I am making use of principles of extension in my service approach?, whether I am delivering extension services as per objectives of extension? whether I am exploiting the dimensions of extension in my service delivery efforts? whether can I visualize implications of  the processes of extension and methods of extension? These are the basic questions that extension professionals need to put to oneself before delivering extension services or acting as an extension professional.

The moment we ask such these questions, the emerging answer is leading towards the holistic approach of extension. That is what is the role of an extension educationist, to give due emphasis on the inner-tensions of extension. The extension educationist is providing you the basic inputs that are necessary for the process of transfer of technology. When we go through the evaluation reports of many of the developmental programs, one thing that is mentioned in all the reports in common is, the extension professionals were loaded with the technology, but lack in skills/technology of extension. Means the extension technology is missing, but the “technology” per se which is associated with the crop production or the animal production or the issues associated with, are dominating. Lack of extension technology needs to be taken care of, wherein the extension educationist is going to play key role. The role of extension service provider is, in addition to the technology that they are specializing with learn techniques of extensionand influence behavior of the end user. Technology per sec cannot work on its own and do any wonders until and unless it is understood by the end user.

Extension technology
The emphasis of extension educator is on empowering the stakeholders, which can be understood with the saying, “If you give a fish to a hungry person, you are satisfying his hunger for a day, but if he is being taught how to catch the fish, it means we are feeding him for the life”.
The process of extension does not stop there. The inner-tensions of extension go beyond that. What is that? It says that, teach them how to process and package the fish for export, which stimulates the economic development. Bringing in the desirable changes is being emphasized upon with the inner-tensions of extension.

Extension educationist and extension service provider are different entities and have a definite role to play. Apply the techniques of extension while providing the extension services in addition to the technology which is essential for our target community, and make the process of extension more holistic. ‘What is extension’ is discussed everywhere but what extension is not about is not discussed anywhere. There are many misconceptions regarding the concept of extension. Because of these misconceptions, people don’t understand holistically extension as a profession and as a discipline.

What is not extension?
The perception of people who don’t understand the concept of extension say that extension is nothing but a type of gossip, is not a science, not for intellectuals, not academic discipline etc. Since beginning it is being emphasized on that it is the service as well as a profession. Because it is a service, it has developed as profession. Since it is academic discipline, it has its own subject matter, contents, syllabus and offers postgraduate degree programs. Some say that it is nothing but the act of photography, yes; extension makes use of the appropriate photographs, videos and everything for the benefit of the stakeholders for ensuring efficient services.
Extension education is not the process of story writing and it is also said extension education is a type of journalistic process. Developing success story and making use of few aspects of journalism in extension processes and models does not make them the profession of journalist. These misconceptions emerge because of the meaning attached to the concept of extension as the transfer of technology. There is another connotation attached with extension is the postman’s job of transferring the information from resource institution to that place of information deficit. In between there are good number of educational events that are part of the extension service efforts, it proves to be not the postman’s job because, until and unless there is change in knowledge, attitude and skill, we cannot say that extension has taken place.

Also few people say that it’s a vague, hazy, indistinct and a fuzzy subject. People perceive it because they feel it is difficult to understand the processes of extension. It is difficult to understand all the nuances of extension. Hence it is not easy to prove, to be a professional extension educator or service provider. Extension deals with the most dynamic animal on this earth; that is human being, who is having competencies in various specialized areas. Extension Professional makes use of all techniques to convince every stakeholder. If he fails, then he starts feeling that, it’s a vague subject, fuzzy subject, an indistinct subject.

Next misconception in the line is extension means crowd pulling or bringing the people to programmes. Obviously we need the people to understand the technology, to understand the information which is appropriate for them. It is not that sole responsibility of extension professional is bringing the crowd of people for some other purposes. The purpose is educational activities, for the purpose of changing their behavior, making them educated, changing their practices etc.

There is another understanding of extension; it is nothing but a propaganda activity. What do we mean by propaganda? Propaganda is the information especially biased or misleading in nature, used to promote a political cause or a point of view. When this concept ‘propaganda’ itself is having so many negativities within it how can we equate it with extension which has nothing to do with these negativities.

One more meaning attached with is extension means advertising, basically, advertising is an audio or visual form of marketing communication that employs an openly sponsored non-personal message to promote or sell a product, service or an idea. Extension deals with the information and innovative ideas, but they are not non-personal in nature. Extension does not market or sells ideas or innovations. But efforts are directed towards changing behavior, practices, living standards and ultimately leading towards enhanced production and productivity of its stakeholders.

Extension is not the process of mass communication. Because mass communication is a study of how people exchange information through mass media to large segments of the population at the same time. The process of extension deals with a particular target community. The information needs of target communities of extensions service are totally distinct. But in case of mass communication they are dealing the entire community as a whole. On the contrary extension segments the entire population based on their needs and provide information which is relevant to them. If you take a village as a unit, within the village, there are different information needs that the farmers have. There might be 10-15 groups of people who are in need of different types of information. Accordingly extension provides services to them.

Extension Educator Vs Extension Service Provider
What are the difference between the person who is acting as an extension educationist and who acts as an extension service provider? These are the people who are responsible for providing the extension services for the benefit of the people, hence there is need to overcome the misconceptions that we are trying to discuss about.

Extension educationist is a person with a background of education in agriculture and allied sciences and specialization in extension science and provides the knowledge and skills of extension and communication tools and techniques to the extension service providers at regular intervals to bring the desirable changes in the behavior of extension service provider. This is the role of an extension educationist who has specialized himself in extension science.


Who are the extension service providers? The service provider is a person with a background of education in agriculture and/or allied sciences and specializations in the discipline of agriculture and allied sciences, who is serving in a public or private institution and meant for dissemination of technological advances to the intended communities and institutions based on the needs, after acquiring the extension and communication tools and techniques from extension educationist.
The extension service provider is an individual with the specialization of his own subject, in addition to that, he is getting the additional information of how to transfer that technology from extension educationist, and then only he becomes service provider. For example entomologist, pathologist, agricultural engineer, agronomist, horticulturist, animal husbandry etc.
Extension Educators and Extension Service providers are responsible for transfer of information based on their specialization for the benefit of the farmers. Understanding these two terms, that is extension educationist and service provider, we can overcome the misleading concepts regarding the extension.

Pluralism in Agricultural Extension
The term pluralism means the existence of variety of agencies, service providers, models and institutional arrangements; specially including the public institutions, the private institutions, the community based organizations, the non-governmental organizations, catering to the information and advisory support and service needs of the farmers.

The institutional mechanisms are available for satisfying the information needs. When the number of such institutions are increasing, the concept of pluralism comes into the picture. It is not one institution but many institutions are providing the similar services. Why such situations are emerging especially in Indian context? Because the population dependent on agriculture is huge. Even today more than 50% of the population is still dependent on agriculture. And the number of service providers to the population needs to be huge, but various players are interested in providing similar services.

According to the statistics available in the State of Andhra Pradesh, one extension worker is catering to the needs of 3,162 farmers, and when you look into input supply agencies, specially the fertilizer, which is one of the critical input for agriculture, for 1622 farmers, there is one fertilizer shop. Rest of the follow the suite. What does this mean? It means there is need for multiple institutions (pluralism) catering to the needs of extension services.  

Strengths of Pluralism
• The diversity in approaches and the target groups covered, so that we can easily reach our clients in a comfortable manner and their needs are also satisfied.
• Can complement and supplement the efforts of each other. If the public extension mechanism is lacking in any of the efforts, the private can take care of that and if private is not able to do that, public extension agencies can do that, if both are not able to take up some issues the community based organizations or the non-governmental organizations can take into account.
• The private agencies can cater to the demands of the farmers, prominently observed in case of seed, plant protection chemicals etc.
• Help to overcome the paucity of human resource in the public extension system which is one of the major issue. Once the private players, the non-governmental organizations or the community based organizations are there, the paucity of the extension professionals can be easily taken care of. This is what is the strength of pluralism.
• It can help address varying needs of the farming community. The public extension mechanism (any such institution) may not be having expertise in all the areas as desired by the farming community. But the private institutions are coming out with their own super-specializations and accordingly they are catering to the needs of the farmers.
• Increase in outreach where public extension system is weak. There are many places where the public extension system is very difficult to reach, specially in the hilly areas, in the desert areas, in the States of Jharkhand or Uttarakhand or the North-Eastern States, where the public extension mechanisms are relatively weak, wherein the private as well as the community based organizations are taking care of such issues.
• Provision of newer technologies and skills to the farmers. So the private agencies can easily cater to these issues.

Weaknesses
• There is a possibility of duplication of effort, which the public institutions are also taking up and at the same time the private institutions are also taking up the similar efforts.
• Possibility of contradictory information flow and the resultant gap among the end-users. Specially we need to be very careful about the information flow from the private agencies, because their motto is the maximization of the profits. Then there are possibilities of creating some hype regarding the products. Such things we cannot expect from the public agencies. The validity and reliability of the information is being checked by various agencies, which is largely absent in case of the private agencies.
• Problem with the quality of the message from the public agencies. Whether we are satisfying the demands of the farmers or our clients is one of the issue, which is largely very weak in case of public extension system.
• Motives and objectives of all agencies may not be aligned with the needs of the farmers. Farmer is in need of something else, but as a private agency or as a community based organization or as a non-governmental organization my priorities are something different. So under such circumstances, there are certain gaps that might be existing between these service providers.
• It makes the extension system more complex, because of number of players that are coming on the same platform and making use of the same concepts of extension. So that is how the concept of pluralistic extension is becoming bit complex

Opportunities
• Harness the synergy of all the actors through convergence. The problems and the weaknesses can be addressed once we come on a common platform. This is an opportunity that we can think of, and address the issues and we can sort out the issues.
• Delineation of the roles of each agency or actor to avoid the duplication of efforts. If various agencies are on a common platform, we can resolve these issues and avoid duplication.
• Offering choice to the farmers among different agencies. So that lets farmer choose whether he wants the services from the public agencies or a private agency or a community based organization or an NGO so that we can provide them services accordingly.
• Enhancing the participation in case of extension programs is one of the opportunity, because as on date the real participation of the farming community in the extension programs is relatively less, but with pluralism we can enhance this participation.
• Public extension can play the role of a leader of pluralistic extension system. Because being part of the government mechanism, they can take the establish coordination among various agencies.
• Potential to create a linkage of the farmers with other actors and across the value chain. So that once the government takes the lead or the public institutions take the lead then automatically things can take a different shape. This is an opportunity.

Threats
• Lack of effective coordination among the agencies. Which is currently being experienced and over a period of time it may emerge as a threat also.
• Absence of platform for coordination. Some efforts are being carried out through ATMA. But still lot needs to be done in this sector.
• Efforts of collaboration without imbibing the spirit. Observed with the non-governmental organizations as well as the private sector organizations. The spirit of extension should not be compromised, while providing the services.
• Mismatch between the organizational agenda and the problems due to the hidden agenda. Generally we observe such things in case of the private agencies. Their agenda is profit maximization, while the agenda of the public institutions is the development of the society, enhancing the living standards of the farmers. There are obvious possibilities of mismatch between these agendas, the hidden agendas as well as the declared agenda.
• Lack of leadership and the conflict resolution mechanism may hamper the effective collaboration. Because when these institutions are to come together, even though their target groups are same, their commodities are same, the way of delivering the mechanisms, all are common. But whether these institutions are ready to come together or if there are any conflict that exist,  do we have that conflict resolution mechanism? This is the biggest issue which is acting as a threat.
• Political and economic aspects preventing the collaboration. Because the motto of the private agencies and public extension agencies are diagonally opposite, is one of the hindering factor.
• Doubt about the sustainability of the government promoted convergence initiatives is creating another threat in case of pluralism in extension.

If you look into this diagram, the services we are providing to the client i.e. farmer. He needs the services. The services can largely be identified as the services to be provided by the extension educators and extension service providers. So when we look into the extension educational efforts, they are being taken up by the State Agricultural Universities, the international agencies, the ICAR institutions, the private agencies, the line departments, the non-governmental organizations, cooperative societies number of institutions which are involved in educating the farming community.

Similarly when it comes to the service, the institutions which are involved in the service may it be the department of rural development, the cooperative institutions, the state agricultural universities, non-governmental organizations, ICAR institutions, KVK’s as well as the projects, they are reaching the farmers. The line depts, international agencies and the private agencies are also providing services.

The institutions discussed under the extension education as well as extension service are almost same. This is what is leading towards the pluralism. The input services are being provided again by line depts., ICAR institutions, cooperatives, state agriculture universities, private companies, NGO’s. They are all involved in the inputs and at the same time the information services, which is again the domain of the public extension agencies. The private players are also coming here, the similar institutions are there. So this is what we are emphasizing on. Similar services are provided by a number of institutions, ultimately the farmer is getting confused; which kind of services is to be accepted and which kind of services not to be accepted.

Role of ICTs in Pluralistic Extension Services
ICTs have great potentials to cater to the needs of pluralistic extension services. Before analyzing the potentials lets look into some interesting facts about websites.
There are about 1.5 billion websites available by January, 2019. So this shows the number of service providers specially in case of with e-mediation, apart from the traditional medium what we have discussed so far. If you look into the functioning of these websites, only 15% of them are active, 85% of them are not active over a period of time. Out of this more than 85% of the websites are mobile friendly. It means this is an opportunity for service providers, as well as the service receivers. Google itself has indexed about 4.5 billion pages on an average 3 web pages per website that we can say so it has indexed. The knowledge repository is getting ready. But the service receiver also should mend himself to get these services.

While, if you look into the information that is available in the language wise. English is dominating. But in case of India so there are multiple languages that are being spoken. None of the Indian languages are dominating the websites. This has implications on Indian extension mechanism that, there is a need for development of the content in the local as well as the regional languages, otherwise we cannot provide the appropriate information to the end user.
e-mediation promotes pluralism, the number of service providers make use of this e-mediated platform by developing content in the regional as well as the location specific information. The associated risk factors need to be taken care of by the institution itself and at the same time the receivers are also playing a role by accepting that information. Then extension professionals face challenge in content development suitable for the e-mediated extension, because there is a lot of information that is available, but now it needs to be treated for suiting to the needs of the farming community. So that is where the role of extension is coming. Again we can make use of the number of players and ultimately we can provide them the appropriate services.

Indicative list of efforts of e-Mediation in extension services by various institutions.

e-Extension initiatives of ICAR
•       Rice Knowledge Management Portal ( RKMP)
•       Consortium for e-Resources in Agriculture (CeRA)
•       KRISHI
•       Mobile apps (Herbal kisan, Mushroom app, Farm Calculator etc)
•       SMS services by KVKs
•       National Initiative on Climate Resilient Agriculture (NICRA)
•       Design of Micro Irrigation Systems (DOMIS)
•       e-Ddalhan gyan manch
•       Knowledge Innovation Repository of Agriculture in the North East
•       Expert System for Maize
•       Expert System on Wheat Crop Management
•       Expert System on Seed Spices
•       CaneInfo
•       Technologies & Products for Commercialization -Animal Science

e-Extension initiatives of SAUs
·       TNAU Agritech portal
·       KAU Agritech portal
·       Pau Kisan app, Seed portal
·       GADVASU pigfarming app, goat farming app
·       Bihar krishi app, Bihar agrodoctor

e-Extension initiatives of NGOs
·       DHAN foundation ICT enabled CRS
·       MSSRF – Fisher friend app
·       Nandi foundation – Facebook page
·       AFC India Ltd – Customised farmers online training
·       Digital Green – Video content creation in regional dialests
·       Jayalakshmi Agtotech – Crop specific mobile apps in regional languages

e-Extension initiatives of Private Sector
·       ITC e-Chaupal
·       TATA kisan Kendra
·       Hariyali Kisan Bazar
·       Krishiworld.com
·       Myagriguru app
·       Agriwatch.com

The efforts need to be intensified to reach the unreached, the reached needs to be satisfied and the satisfied need to be brought to the net of extension delivery mechanism. What should be role of extension educationist in e-Mediated extension service delivery. There is no need to arrange for crowd, public address system etc. again overcoming the misconceptions and understanding the role of extension is key issue here.

An extension Educationist should
1.     Understand the pulse of stakeholders
2.     Prioritize the needs of stakeholders
3.     Educate the extension service providers
4.     Make extension educators to organize the contents as per the needs of stakeholders
5.     Treat the content developed by extension service providers
6.     Fine tuning of the content
7.     Putting content into various e-Mediated platforms
8.     Develop mechanism for regular and continuous feedback mechanism
9.     Evaluate the feedback on  regular and continuous basis
10.  Reconsider the content and add value to the content and present it for the stakeholders

As soon the first cycle of operations’ are over lets begin with the first step again and the process  of extension education continues.

Apart from the above listed efforts of providing the services to stakeholders and educating service providers, the innovative method of educating the stakeholders of extension is through offering Massive Open Online Courses. One such effort of providing education to various stakeholders is being made through agMOOCs platform. As we are aware that agricultural education in India is offered through a network of 75 State Agricultural Universities, five Deemed Universities, four Central Universities with faculty of Agriculture, three Central Agricultural Universities and few privately owned colleges of agriculture affiliated to traditional state universities. Each Agricultural University has a number of constituent colleges. However, paucity of quality faculty has remained an emerging issue. Specialization of the faculty also matters while imparting education. Providing quality inputs to the learners spread over large geographical area demands e-Mediation.

One such platform was created by Commonwealth of Learning (COL) and Indian Institute of Technology, Kanpur entitled “agMOOCs” in 2015.The courses offered through the platform have attracted participants from every state of India and seven countries. The paper is a partial analysis of the efforts of agMOOCs in penetrating agricultural education system as an alternative platform for students of agriculture and allied sciences. More than two lakh learners have accessed courses so far. The feedback of learners is highly encouraging. So far the authors have offered three courses in agMOOCs platform during 2017 and 2018.

The highest number of learners registered in a course was 4884. There is an increasing trend in number of registrations on the platform, which shows effectiveness of the courses and penetration among agricultural fraternity. Age of majority registered learners was up to 24 years (76 per cent). More than 65 per cent offered courses to enhance their knowledge. Home was the most preferred place of access (65 per cent). About 60 percent learners preferred the agMOOCs app to access course contents. Gender and preference of app are not independent of each other, Gender and age of participants are not independent, there was no association between range of learners and relevancy of quiz. There exists association between range of learners and pace of content delivery (adopted from: http://oasis.col.org/bitstream/handle/11599/3263/PCF9_Papers_paper_40.pdf?sequence=1&isAllowed=y).
Conclusion
The results of the effort indicate that there is growing inclination towards user friendly platforms. Given an opportunity stakeholders are participating and getting the benefits, but how many such programs are being offered? How to ensure the quality aspects of content? How to treat the message as per the needs to stakeholders? How to document and interpret the needs of stakeholders? Who and how to decide the appropriate platforms for various stakeholders? And so on. The list of questions to be answered is growing, its only the extension educationist. This is the opportune time to extension educationist to recognize his role and begin with the educational activities of extension service providers and other stakeholders.

References and Further Reading
Aditya and Jirli Basavaprabhu (2010), ICT mediated agricultural extension: a survey of      leading            models and best practices, Journal of Progressive Agriculture, Vol.1,         No.1.   Pp: 74  83 (ISSN: 2229-4244)  
Aditya and Jirli Basavaprabhu (2011), A study on social computing aspects on the students of        Banaras Hindu        University Journal of Global Communication, Vol.4, No.2. Pp:      148-161 (Print ISSN: 0974-0600, Online ISSN: 0976-2442)
Aditya, A. K. Thakur and Basavaprabhu Jirli (2014) Awareness about Social Computing among      students. Asian Journal of Extension Education Vol 32 (1) Pp: 21-23 (ISSN: 0971      3115)
Aditya, Basavaprabhu Jirli and A.K. Thakur (2014) Values Associated with the Students Using      Social Media Tools.  Journal of Community Mobilization and Sustainable Development Vol 9 No. 1 Pp: 93-96, January-June 2014 (ISSN: 2230-9047)
Aditya, Birendra Kumar, K. Abhinav and Basavaprabhu Jirli (2014) Technology enabled   learning in South Asia: A  Review. Journal of Global Communication. Vol 7 No. 2 (July    to December) Pp: 128-134
Ghatawal Jitendra Pal and Basavaprabhu Jirli (2016) New Media activism among young  learners, Journal of Global  Communication. Vol 9 (special issue) Pp: 355-366.
Ghatawal Jitendra Pal and Basavaprabhu Jirli (2018) Communication And Psychological Profile Of Central Office  Employees Of Banaras Hindu University, International Journal of   Agriculture Sciences (ISSN: 0975-3710 & E-ISSN: 0975-9107), Volume 10, Issue 12,           2018, pp.-6459-6461
Ghatawal Jitendra Pal, Jirli Basavaprabhu and Singh Awadhesh Kumar (2016) Recognition and          Utility of New          Media for Students. International Journal of Agriculture          Sciences, Vol.8, No. 53, 2016, pp.-2761-2764 (ISSN: 0975-3710&E-ISSN: 0975      9107)
Jirli Basavaprabhu, Srivastava Susheel Kumar and Singh RSP (2006) A Study on attitude of    undergraduate students towards distance education in agriculture. Journal of            Open   Schooling Vol VI, No. 1 (Jan-June 2006) pp.     56-71
Mahara Girijesh Singh, Basavaprabhu Jirli and Ashok Rai (2013) m-Learning: An educational       approach for Change in Hills of Uttarakhand. Journal of Global Communication.      Vol 6   No. 2. Pp: 144-150
Mandal Pankaj Kumar, Kirti and Basavaprabhu Jirli (2016) Role of Information and          Communication Technologies in Rural Development Journal of Global         Communication. Vol 9 (special issue) Pp: 129-133
Meena, R.L., B. Jirli, M. Kanwat and Meena, N.K. (2018). Mobile Applications for Agriculture  and Allied Sector. Int.J.Curr.Microbiol.App.Sci. 7(02), Pp: 2317-2326
Rai Ashok and Basavaprabhu Jirli (2013) Information Technologies for e-Readiness. Journal of Communication     Studies. Vol 31 No. December 2013  Pp: 28-33 (ISSN: 0970-554)
Rai Ashok, Basavaprabhu Jirli and Abhishek Singh (2016) e-Readiness 4D: An Analysis Journal   of Global Communication. Vol 9 No.1 Pp: 22-31
Rai Ashok, Basavaprabhu Jirli and Abhishek Singh (2018) e-Readiness: Its Relational       Perspectives with Profile of    Extension Functionaries. Journal of Global       Communication Vol. 11, No. 1, January-June 2018: 65-75
Singh Akanchha and Basavaprabhu Jirli (2018) Changing Perception and Awareness towards     ICT along with Changing Roles of Stakeholders in Agriculture. Research Journal           of         Agricultural Sciences Vol 9(6): Pp.         1412-1416, November-December (2018)    (ISSN: 0976-1675)